At PharPoint Research, we set ourselves apart from the competition by consistently meeting tight deadlines for our customers. Several years ago, we faced the challenge of finding an affordable, high-caliber electronic data capture (EDC) solution for our early phase research. After reviewing many systems, PharPoint chose Medrio as their EDC provider for Phase I studies. Nearly five years and numerous studies later, we continue to use Medrio because of their rapid study start up and responsive customer service. Click below to read more about how Pharpoint utilizes Medrio to support its rapid Phase I operations.
PharPoint’s Phase I Success
It is widely recognized within the pharmaceutical and medical device industries that there is a distinct competitive advantage that comes with being first to market. Every month of lead time ahead of a competitor is meaningful, as first-movers usually acquire significantly greater market share in the long run. As such, clinical research sponsors seek to expedite the clinical trial process as much as possible, and they look for contract research organizations (CROs) that can complete studies rapidly while maintaining accuracy.
At PharPoint, a North Carolina based CRO, we set ourself apart from the competition by consistently meeting tight deadlines for its customers. Handling studies across all phases and therapeutic areas, PharPoint utilizes Medrio to support our rapid Phase I operations. Medrio’s simple, fast, and affordable electronic data capture (EDC) software meets strict regulatory standards and fits within limited Phase I budgets.
Working with Medrio
Several years ago, PharPoint faced the challenge of finding an affordable, high-caliber EDC solution for their early phase research. Custom-developed software and on premise data hosting were simply not an option. After reviewing many systems, PharPoint chose Medrio as their EDC provider for Phase I studies. Nearly five years and numerous studies later, PharPoint Research continues to use Medrio because of its rapid study start up and responsive customer service. “PharPoint consistently works with Medrio across Phase I studies because of their flexibility and talent for meeting deadlines on short notice,” says Moya Hawkins, Director of Data Management.
PharPoint consistently works with Medrio across Phase I studies because of their flexibility and talent for meeting deadlines on short notice.
− Moya Hawkins, Director of Data Management
Intuitive Design, Outstanding Support
Cumbersome EDC software often results in slow and inaccurate data collection, which is why it comes as no surprise that most CROs rank intuitive design as a top concern when searching for the right EDC solution. Listening to the customer’s needs, Medrio has developed an easy to use EDC platform that does not require extensive training or technical expertise. Moya sees the difference: “Medrio’s detailed training program reduces the learning curve and ultimately saves time when onboarding new team members and site users. As a partner with Medrio, we also value the ability to design entry screens and custom edit checks to sponsor specifications.”
Medrio’s fluid learning transition is built on a deep understanding of our customers’ needs. They understand that many of their clients work beyond the typical 9 – 5, which is why their highly responsive customer success team, located at our headquarters in San Francisco, is available to help customers any day of the week. They have invested a great deal of company resources into their customer support infrastructure because they believe customer needs come first. Moya appreciates Medrio’s customer focus: “Medrio’s dedication to customer support allows us to finalize a contract and get a study partitioned in less than 24 hours. No other EDC company has been able to deliver the same turnaround time without loss of quality.”
Medrio’s dedication to customer support allows us to finalize a contract and get a study partitioned in less than 24 hours. No other EDC company has been able to deliver the same turnaround time without loss of quality.
− Moya Hawkins, Director of Data Management
Founded in 2005, Medrio offers an integrated eClinical software platform with a fully hosted Electronic Data Capture (EDC) system. Their revolutionary SaaS technology drastically reduces study timelines and costs by giving study managers more control over their studies. By simplifying and streamlining the data collection process – without the need for any custom development – Medrio allows researchers to build their studies in days instead of months without any programming knowledge. Plus, Medrio costs up to 75% less than traditional EDC solutions. Their diverse set of customers includes CROs and sponsors conducting studies across all study phases and therapeutic areas and ranges from newly formed startups to the top 5 biopharmaceutical companies.
Attachments: How Medrio and Pharpoint Achieve Phase I Success