Our client-centric approach
At PharPoint, we’re aligned with your goals and focused on leveraging our expertise to ensure your study’s quality, validity, and safety.
We’re realistic, with industry-best timelines and top-quality service backed by years of experience and success story after success story.
PharPoint was founded in 2007 with a mission to provide an alternative to rigid, unimaginative, and quality compromised CROs. We’re dedicated to providing quality CRO services, and have supported 1,000+ clinical trials with a high repeat business rate.
We’re communicative, including an accessible team and the comfort of not having to wonder if you’re top-of-mind or not.
Communication is central to study success, and our team is always accessible – with clear escalation pathways when you want them. Access to our project managers, functional experts, and senior leadership is a given: you shouldn’t have to fight your CRO for attention.
We’re transparent, with on-request and real-time visibility into your study’s progress.
Sponsors get full insight into study progress and KPIs. Additionally, we’re proactive in evaluating studies for risks – one identified, you’re informed and we’ll come equipped with potential solutions.
No bait-and-switch
PharPoint strives to be as upfront as possible when it comes to project costs and study assumptions, ensuring sponsors fully understand our pricing model. Unlike many other CROs, we clearly detail assumptions and cost drivers upfront.
Avoiding scope creep
From the very start, PharPoint’s teams work with sponsors to create a plan on how to handle potential increases in scope – this includes a clear approval process on any changes that may influence pricing or timelines.