Introduction
Your privacy matters to us at PharPoint Research, Inc. (PharPoint). This Privacy Notice (Notice) explains how we may collect, use and share personal information. It applies to our website, services, information, tools, functionality, updates and similar materials (collectively Services). If you have questions about this Notice, please feel free to contact us as at privacy@pharpoint.com. You have several rights concerning your information. Please read this Notice carefully to understand what we do and what your rights are.
Readers of this Notice
In this Notice:
- “We,” “us,” and “our” means PharPoint, and
- “Third-party” means someone who is not you or us.
In this Notice, “you” means you as a
- Client – an employee or representative of a business that uses PharPoint
- Prospective Client – a visitor to the pharpoint.com website who may submit a contact form and may become a Client
- Client Participant – an individual solicited by a Client who participates in a study or clinical trial conducted by PharPoint on behalf of that Client.
What legal basis we have for processing personal information
We process your personal information based on:
- Consent you provide. You have the right to withdraw your consent at any time.
- Performance of your contract with us or to enter into a contract with you or to take action on your requests.
Where we collect personal information from
The types of information about you we collect depend on the relationship we have with you.
- As a Client, we collect client information from you as we conduct business with you. For example, this information comes from submitted forms and from website use.
- As a Prospective Client, this information comes from contact request forms.
- As a Client Participant, this information comes from the Client and from your use of medical devices.
This information does not come from publicly available sources. We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). For more details on cookies and web beacons, see our Cookie Notice.
We collect the following personal information
As a Client, we may collect:
- Information provided by you such as your name, email address, phone number, mailing address, billing information and other details necessary to provide our services and products to you.
As a Prospective Client, if you submit a contact request form on our website, we may collect:
- Your name, email address, phone number, area of interest, and any messages you send us.
As a Client Participant, we may collect:
- Your name, email address and phone number.
If you visit our website, we may collect:
- Other information that does not reveal your specific identity, e.g., browser and device information, IP address, information collected through cookies and other technology, and demographic information.
- Information on your visit to our website and how you move around different sections of our website
- Record of the pages on our website that you have clicked on
How we use your personal information
We use the information we collect from Clients and Prospective Clients through submitted forms to answer inquiries and to market our products and services to you, to respond to your requests, and to provide business updates.
We use the personal information collected from Clients and Prospective Clients to provide you with opportunities to learn about services that we believe may be of interest to you.
We use the personal information collected from Client Participants to conduct studies and clinical trials for Clients in the pharmaceutical, biotechnology and medical device industries.
We use the information we collect from our website users to evaluate how you move around different sections of our website for analytics purposes, to understand how you use our website so we can make it more intuitive, and to improve the design and functionality of our online platforms.
We use the record of the pages on our website that you have clicked on to target advertising to you that is relevant to your interests which we have identified based on your website activity.
We use the information we collect from our website to provide career information and for
recruitment purposes.
How we may share your personal information
We may share your personal information as described in this Notice or with your permission.
- Business Partners, Vendors, and Service Providers: We may share information we receive with our business partners, vendors, and service providers. We have executed appropriate contracts with our business partners, vendors and service partners that prohibit them from using or sharing your personal information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.
- Disclosures to Protect us or Others: We may access, preserve and disclose your personal information, other account information, and content if we believe doing so is required to: (i) comply with law enforcement requests and legal process; (ii) respond to your requests; (iii) protect rights, property, or safety; (iv) to enforce our policies or contracts; or (v) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
We do not share personal information with third parties who are not covered by this Notice without your permission.
How your personal information is transferred to the United States
Personal information we collect in the European Union, United Kingdom and Switzerland is transferred to us in the United States where our staff, our servers and our service providers are located. We rely on Standard Contractual Clauses to safeguard the transfer of your information outside the EU, the UK and Switzerland.
How long we may keep your personal information
We will retain your personal information for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this Notice or at the time of collection; as necessary to comply with our legal obligations (e.g. to honor opt outs), resolve disputes, and enforce our agreements; or to the extent permitted by law. We do not retain personal information after it no longer serves the purposes for which it was collected or subsequently authorized. At the end of the retention period, we will delete your personal information in a manner designed so that it cannot be reconstructed or read.
How we protect your personal information
The security of your personal information is important to us. We use commercially reasonable physical, electronic, and administrative safeguards that are designed to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. However, regardless of our efforts and the device you use to access the Services, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission.
Communication Preferences
You can opt-out of receiving promotional or marketing communications from us at any time by using the unsubscribe link in the email communications we send. If you or your organization are a Client, we will still send you non-promotional communications, like study related emails.
Your Rights
You have the right:
- To know if we are collecting, using or sharing your information and to request access to this information.
- To request that we correct your information if it is inaccurate or incomplete.
- To ask us to erase your information if
- Your information is no longer necessary for the purposes for which it was collected, used or shared.
- You withdraw the consent on which the collection, use or sharing is based.
- You object to the collection, use or sharing and there is no overriding legitimate interest for continuing the collection, use or sharing.
- You object to the collection, use or sharing of your information for direct marketing purposes.
- Your information was unlawfully collected, used or shared.
- Your information has to be erased in order to comply with a legal obligation.
- Your information was collected in order to offer online services to children.
- To obtain from us a restriction on the collection, use or sharing or your information if
- You contest the accuracy of your information
- You have objected to the collection, use or sharing based on legitimate interest and we are considering whether our or a third-party’s legitimate interest ground overrides your interest.
- The collection, use or sharing is unlawful, and you oppose erasure and request that use be restricted instead.
- We no longer need your information, but you require your information to establish, exercise or defend a legal claim.
- To receive in a structured, commonly used and machine-readable format, information you provided to us and to transmit your information to another organization where the collection, use or sharing is carried out by automated means and is based on your consent or the performance of a contract
- To object to collection, use or sharing based on the purpose of legitimate interest or performance of a legal task, direct marketing and scientific/historical research and statistics.
- Not to be subject to a decision based solely on processing (including profiling) which produces legal effects concerning you or similarly significantly affects you.
- To lodge a complaint with a supervisory authority.
Requesting disclosure, modification, or removal of information
In the event you would like to register a complaint, receive a copy of your information as described above or you are seeking changes to or removal of your personal information, email privacy@pharpoint.com to make these requests.
Changes to this Notice
We may periodically update this Notice. When we post changes to this Notice, we will also revise the “Last Updated” date appearing at the top of the Notice. If there are material changes to this Notice, we will notify you by e-mail or by means of a notice on our home page. We encourage you to review this Notice periodically to be informed of how we are using your information and to be aware of any changes to it. Your continued use of the Services after the posting of any amended notice shall constitute your agreement to be bound by any such changes. Any changes to this Notice are effective immediately after we post it.
Contact us
You may direct questions regarding this Notice to: privacy@pharpoint.com
Our UK representative is:
Ametros Group Ltd
Lakeside Offices, Thorn Business Park, Hereford, England, HR2 6JT
0330 223 2246
Our EU representative is:
Ametros Ltd
Unit 3D, North Point House, North Point Business Park, New Mallow Road, Cork, Ireland
0330 223 2246