Evaluating Quality Culture in Clinical Research: Beyond the Buzzword While it’s one thing to discuss a culture of quality in clinical research, it’s much more complicated to make it a reality – embedded into the way teams think, act, and make decisions across an entire organization. This echoes timeless guidance from W. Edwards Deming, an influential leader and business theorist who helped spark the quality revolution in the 1980s: quality isn’t achieved through inspection or slogans – it’s built into every process, every decision, and every relationship.We spoke with Melisa Williamson, PharPoint’s Director of Quality Assurance (QA) to explore what a ...